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2020-04-02

Update regarding COVID-19

 

Dormer Pramet continues to monitor the COVID-19 situation globally and follow guidance and precautionary measures provided by health authorities and local governments.

​​​​​​​​​​Our top priority remains the protection of our people, operations and customers from adverse impacts.

We are extremely proud of the efforts made by colleagues across our entire organization to ensure business operates as normal and we can serve your needs. This includes applying best practice and implementing recommended government guidelines.
 
With remote-working now in full operation, our customer service and sales teams are on-hand to help you with orders, enquiries and technical questions through the usual phone and e-mail channels. We are also available to provide support and training through numerous digital collaboration tools.
 
In addition, our online e-shop is running as normal. If you would like to know more about this option and already have an account with Dormer Pramet, please contact your local customer service team.
 
We continue to monitor and assess the situation, acting where required to manage and mitigate risks, such as implementing numerous safety measures across all production units and distribution centres.
 
We would like to reassure customers and industry partners that we continue to transact, process and ship orders across our product range, wherever it is possible to do so.  
 
If you have any specific questions or concerns, do not hesitate to contact your customer service representative.
 
In the meantime, please rest assured we are working continuously to support you and your business as fully as possible during these difficult and challenging times.
 
Stay safe and we wish the best of health for you, your family and colleagues.







 



 
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