Support & Contact

Help and Frequently Asked Questions

Find answers to common questions about Dormer Pramet products, ordering, delivery and partner access.

Can I get a copy of the packing slip for my order?

The packing slip is normally provided with your shipment. If you need an additional copy, please contact your local customer service team and provide your order details. They will assist you with your request.

What should I do if my full address is not displayed in the E-shop?

Please verify your Account settings or contact our Customer Service team to update your address information.